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Marriott International, Inc.

This lawsuit seeks to recover unpaid wages for call center representatives who worked for Marriott International, Inc. at its Global Reservation Sales and Customer Care Center located in Solon, OH. The workers allege Mariott violated federal and Ohio law by failing to pay phone operators for time spent performing certain start-up activities activities. Marriott denies violating any laws, and the Judge has not decided who will win.

You can learn more about the lawsuit below. If you would like additional information, please call our office at (215) 884-2491.

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Case Updates

Oct 8, 2018

Today, our firm filed a class and collective action lawsuit against Marriott International, Inc. in the United States District Court for the Northern District of Ohio on behalf of Phone Operators. The lawsuit alleges that Marriott violated federal and Ohio law by failing to pay Phone Operators for time spent performing start-up activities such as, for example, booting-up their assigned computers and accessing different computer programs in order to make and receive calls. You can access a copy of the Complaint below.

Dec 14, 2018

Today, the company filed an Answer to the Complaint. In the Answer, Marriott denies violating the law and asserts that its pay practices are legal. You can access the Answer below.

Jun 21, 2019

For more information on the status of this case, feel free to call our office at (215) 884-2491.

Case Documents



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